Your sales person kept me updated on the expectations of how the data transfer of my old computer was going. He was helpful on the sales floor while we looked for what we wanted. He was able to assure us why a particular product would meet our expected needs. He made me feel as if he was treating me like he would treat his own mother.
Scott's the best. So glad I found you guys.
I've taken my computers to the Maumee Computer Discount for a number of years. I have always received friendly and helpful service with whatever the issue was with a computer. Consider me a very satisfied customer!
the young man did a great job on explaining what they did
RONALD F. MCCLORRINE
BROUGHT COMPUTER CPU UNIT IN TWICE AND I HAD NO PROBLEM WITH THE WAY THEY CHECK THE SYSTEM,THEY DID A GOOD JOB AND THIER EXPLANATION WAS VERY CLEAR AND UNDERSTANDABLE.
Needed updates on Malwarebytes and had Kaspersky installed. Good explanations, prompt and effective service. That's why I keep coming back. COMPLETE CONFIDENCE in staff I have dealt with.
Scott does an excellent job from start to finish. No surprises, he does what he says and keeps you updated on the progress of the repair. Prices are reasonable but it really doesn't matter when the service is this good.
The service was excellent. All questions were answered .
Clyde A Robinson
Thought the man that helped me was competent, I received what I needed and all is good for now.
Great tech waited on me. I'm still trying to learn this machine. I'll bring more work to you.
I brought it in for a random crash issue that had been re-occurring with my custom Level 2 gaming system that I bought at the Northwood store just under 2 years ago. I spoke with Scott Blake via facebook and brought it into the Jackman store. I'm happy with the repairs and I also did an upgrade to an SSD which I am also pleased with. I've used the system for a few weeks now and have not had any crashes at all.
In working with Scott Blake I found him to be very knowledgeable and patient to take the time help me as I am over 60 and not very knowledgeable from a tech standpoint about computers
From: Rich Allen
Subject: Computer Discount
every time I get a service done here I am satisfied. They always know what I need done and its always right on time!
Subject: Excellent Service
I had a huge presentation to give at a seminar nearly an hour away from Toledo, and out of the blue my laptop crashes, with the presentation on the hard drive, and to top it off I drop my phone and crack the screen. I took both to Computer Discount. I had less than 24 hours until my presentation and I didnt know what would happen. Thanks to CDi I got my presentation, a new lap top, and my phone screen replaced. OFF TO THE RACES!!!! Thank you guys!
Excellent customer service and value. I can't be more satisfied with my experience with Computer Discount. They took care of our network problems in the office and repaired a couple broken laptops that we have. Professional and courteous customer service. Overall, an A+ experience. Highly recommended.
TO WHOM IT MAY CONCERN,
I JUST SPENT ABOUT $1500 ON A NEW COMPUTER WITH YOUR COMPANY. i JUST WANTED TO WRITE AND TELL YOU THAT IT SEEMS TO BE WORKING OUT GREAT. GABE IS A GREAT ASSET TO YOUR TEAM. I CAME IN THERE WITH A PROBLEM, AND NEEDED A SYSTEM THAT WOULD RUN A 15 YEAR OLD VERSION OF AUTOCAD. GABE BUILT THE COMPUTER AND THEN FOUND OUT THE PROGRAMS I NEEDED TO MAKE IT WORK. I THEN BROUGHT IT BACK, AND HE INSTALLED EVERYTHING FOR ME. THANKS FOR TAKING THE TIME TO LEARN A LITTLE ABOUT AUTOCAD, AND HOW TO DO THAT GABE. EVEN THOUGH I THINK SPENT A BIT TOO MUCH FOR THE SYSTEM, I THINK IT WILL BE GOOD FOR QUITE SOME TIME, GIVEN HOW FAST TECHNOLOGY MOVES THESE DAYS. THANKS AGAIN GABE. I APPRECIATE EVERYTHING YOU DID FOR ME!
I dropped off my laptop in Maumee, on Tuesday afternoon for expedited virus removal service and less than 24 hours later, the service was complete. Obviously, that's a pretty nice turnaround, but not why I am writing this email. My dad was released from St. V's at 6:45pm on Wednesday which meant I was there until then. I am from Denver and had to fly out so I rushed to the store to pick up the laptop. Noticing that I was still 4 miles away with a time of 6:59pm, I called the store and asked that someone please stay five minutes so that I could obtain my laptop and be on my way. Nathan was that person and he said he could wait. I know it is not ideal. Everyone looks forward to that set time they can leave work and I had just extended his stay by probably 10 minutes.
Please pass on my immense gratitude to Nathan. He has no idea how horrible my week was, how many times I cried, and how very much I needed someone with compassion in the moment.